Ohmyfin يجيب: Why is my bank's tracker suddenly showing no results?
إجابة Ohmyfin أدناه (باللغة الإنجليزية).
Bank-side public payment trackers typically have short data-retention windows — Deutsche Bank's corporates.db.com keeps records about 7 days, HSBC ~30 days, Citi ~14-21 days. After that, or once a payment moves to a final state (credited / rejected) or is recalled, the public lookup returns 'no results'. The payment still exists in the SWIFT network — Ohmyfin retains tracking history longer than most bank portals.
Bank public trackers exist to give customers and counterparties real-time visibility into recent payments. They are not designed as long-term archives.
Common retention windows: Deutsche Bank corporates.db.com ~7 days, HSBC Connect ~30 days, Citi CitiDirect ~14-21 days, JPM Access ~30 days, BNP Paribas Centric ~14 days. SWIFT's own institutional tracker (tracker.swift.com) keeps 124 days.
Reasons for the short retention: GDPR / data minimisation rules in Europe limit how long banks can publicly expose payment metadata; cost of running large historical lookups; fraud prevention (old completed UETRs can be misused in fake-MT103 scams).
Workarounds: 1) Use Ohmyfin — we keep tracking history longer than most bank portals; 2) Ask the bank's corporate / treasury team for an internal lookup, which is usually accessible for years; 3) Keep your own copy of the SWIFT confirmation when you send a payment.
Bank public trackers retain only 7-30 days typically
Final-state payments often de-listed early
Recalled / sanctions-held payments hidden by policy
Ohmyfin keeps tracking history longer than most bank portals
Why is my bank's tracker suddenly showing no results?
Bank-side public payment trackers typically have short data-retention windows — Deutsche Bank's corporates.db.com keeps records about 7 days, HSBC ~30 days, Citi ~14-21 days. After that, or once a payment moves to a final state (credited / rejected) or is recalled, the public lookup returns 'no results'. The payment still exists in the SWIFT network — Ohmyfin retains tracking history longer than most bank portals.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.
Ohmyfin يجيب
هل Ohmyfin مجاني؟
نعم، تتبع مدفوعات SWIFT عبر UETR مجاني دون الحاجة إلى تسجيل. يمنحك الحساب المسجل سجلاً يومياً وأرصدة مجانية إضافية.
ما هو رقم UETR؟
UETR (المرجع الفريد للمعاملة من الطرف إلى الطرف) هو معرّف UUID مكون من 36 حرفاً يُعيَّن لكل دفعة SWIFT GPI لتتبعها عبر سلسلة المراسلين.
كم يستغرق التحويل عبر SWIFT؟
تُكتمل معظم مدفوعات SWIFT GPI في غضون 24 ساعة؛ قد تستغرق التحويلات الدولية من 1 إلى 5 أيام عمل حسب البنوك الوسيطة والعملة.