Ohmyfin απαντά: Why is my bank's tracker suddenly showing no results?
Η απάντηση του Ohmyfin παρακάτω (στα αγγλικά).
Bank-side public payment trackers typically have short data-retention windows — Deutsche Bank's corporates.db.com keeps records about 7 days, HSBC ~30 days, Citi ~14-21 days. After that, or once a payment moves to a final state (credited / rejected) or is recalled, the public lookup returns 'no results'. The payment still exists in the SWIFT network — Ohmyfin retains tracking history longer than most bank portals.
Bank public trackers exist to give customers and counterparties real-time visibility into recent payments. They are not designed as long-term archives.
Common retention windows: Deutsche Bank corporates.db.com ~7 days, HSBC Connect ~30 days, Citi CitiDirect ~14-21 days, JPM Access ~30 days, BNP Paribas Centric ~14 days. SWIFT's own institutional tracker (tracker.swift.com) keeps 124 days.
Reasons for the short retention: GDPR / data minimisation rules in Europe limit how long banks can publicly expose payment metadata; cost of running large historical lookups; fraud prevention (old completed UETRs can be misused in fake-MT103 scams).
Workarounds: 1) Use Ohmyfin — we keep tracking history longer than most bank portals; 2) Ask the bank's corporate / treasury team for an internal lookup, which is usually accessible for years; 3) Keep your own copy of the SWIFT confirmation when you send a payment.
Bank public trackers retain only 7-30 days typically
Final-state payments often de-listed early
Recalled / sanctions-held payments hidden by policy
Ohmyfin keeps tracking history longer than most bank portals
Why is my bank's tracker suddenly showing no results?
Bank-side public payment trackers typically have short data-retention windows — Deutsche Bank's corporates.db.com keeps records about 7 days, HSBC ~30 days, Citi ~14-21 days. After that, or once a payment moves to a final state (credited / rejected) or is recalled, the public lookup returns 'no results'. The payment still exists in the SWIFT network — Ohmyfin retains tracking history longer than most bank portals.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.
Ohmyfin απαντά
Είναι το Ohmyfin δωρεάν;
Ναι, η παρακολούθηση πληρωμών SWIFT μέσω UETR είναι δωρεάν χωρίς εγγραφή. Με λογαριασμό έχετε πρόσβαση σε ημερήσιο ιστορικό και επιπλέον δωρεάν πόντους.
Τι είναι ο αριθμός UETR;
Το UETR (Μοναδική Αναφορά Συναλλαγής Άκρο προς Άκρο) είναι ένα UUID 36 χαρακτήρων που αποδίδεται σε κάθε πληρωμή SWIFT GPI για παρακολούθηση σε όλη την αλυσίδα ανταποκριτών.
Πόσο διαρκεί μια μεταφορά SWIFT;
Οι περισσότερες πληρωμές SWIFT GPI ολοκληρώνονται εντός 24 ωρών· διασυνοριακές μεταφορές μπορεί να διαρκέσουν 1-5 εργάσιμες ημέρες ανάλογα με τις ενδιάμεσες τράπεζες και το νόμισμα.