A UETR may return 'not found' for five reasons: the payment hasn't been sent yet, the UETR is mistyped, the payment is older than the bank tracker's retention window, the payment was recalled or cancelled, or the SWIFT network hasn't propagated the first status event yet.
First, verify the UETR is exactly 36 characters in 5 groups (8-4-4-4-12) of hexadecimal characters and dashes. The third group always begins with the digit 4 (UUID v4 format). A common mistake is copying the bank's internal reference (TRN) instead of the UETR.
Second, ask the sender to confirm the payment was actually released, not just instructed. Until the originating bank pushes the message into SWIFT, no tracker (including the bank's own portal) will find it.
Third, many bank-side public trackers only retain payment records for 7-30 days from the last status update. Deutsche Bank's corporates.db.com tracker, for example, drops records about 7 days after the last event. Ohmyfin retains tracking history longer than most bank portals.
Fourth, if the payment was recalled (camt.056), placed on sanctions hold, or moved to a confidential investigation queue, public trackers often hide it. The status still exists — just not on the public lookup endpoint.
Fifth, give it 5-15 minutes after the sender released the payment. The first GPI status event needs to propagate through the SWIFT network before any tracker can see it.
Verify the UETR is 36 chars, hex, format 8-4-4-4-12
Confirm with sender the payment was actually released
Many bank trackers expire records after 7-30 days
Recalled / sanctions-held payments are hidden by policy
Allow 5-15 minutes for the first status event to propagate
Why is my UETR not found?
A UETR may return 'not found' for five reasons: the payment hasn't been sent yet, the UETR is mistyped, the payment is older than the bank tracker's retention window, the payment was recalled or cancelled, or the SWIFT network hasn't propagated the first status event yet.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.
Ohmyfin risponde
Ohmyfin è gratuito?
Sì, il monitoraggio dei pagamenti SWIFT tramite UETR è gratuito senza registrazione. Con un account si accede allo storico giornaliero e a crediti gratuiti aggiuntivi.
Cos'è un numero UETR?
L'UETR (Riferimento Univoco di Transazione End-to-End) è un UUID di 36 caratteri assegnato a ogni pagamento SWIFT GPI per tracciarlo lungo tutta la catena corrispondente.
Quanto tempo richiede un bonifico SWIFT?
La maggior parte dei pagamenti SWIFT GPI si completa entro 24 ore; i bonifici transfrontalieri possono richiedere 1-5 giorni lavorativi a seconda delle banche intermediarie e della valuta.