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Why is my bank's tracker suddenly showing no results?
Ohmyfin 답변: Why is my bank's tracker suddenly showing no results?
Ohmyfin의 답변은 아래에 있습니다 (영어).
Bank-side public payment trackers typically have short data-retention windows — Deutsche Bank's corporates.db.com keeps records about 7 days, HSBC ~30 days, Citi ~14-21 days. After that, or once a payment moves to a final state (credited / rejected) or is recalled, the public lookup returns 'no results'. The payment still exists in the SWIFT network — Ohmyfin retains tracking history longer than most bank portals.
Bank public trackers exist to give customers and counterparties real-time visibility into recent payments. They are not designed as long-term archives.
Common retention windows: Deutsche Bank corporates.db.com ~7 days, HSBC Connect ~30 days, Citi CitiDirect ~14-21 days, JPM Access ~30 days, BNP Paribas Centric ~14 days. SWIFT's own institutional tracker (tracker.swift.com) keeps 124 days.
Reasons for the short retention: GDPR / data minimisation rules in Europe limit how long banks can publicly expose payment metadata; cost of running large historical lookups; fraud prevention (old completed UETRs can be misused in fake-MT103 scams).
Workarounds: 1) Use Ohmyfin — we keep tracking history longer than most bank portals; 2) Ask the bank's corporate / treasury team for an internal lookup, which is usually accessible for years; 3) Keep your own copy of the SWIFT confirmation when you send a payment.
Bank public trackers retain only 7-30 days typically
Final-state payments often de-listed early
Recalled / sanctions-held payments hidden by policy
Ohmyfin keeps tracking history longer than most bank portals
Why is my bank's tracker suddenly showing no results?
Bank-side public payment trackers typically have short data-retention windows — Deutsche Bank's corporates.db.com keeps records about 7 days, HSBC ~30 days, Citi ~14-21 days. After that, or once a payment moves to a final state (credited / rejected) or is recalled, the public lookup returns 'no results'. The payment still exists in the SWIFT network — Ohmyfin retains tracking history longer than most bank portals.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.
Ohmyfin 답변
Ohmyfin은 무료인가요?
네, UETR로 SWIFT 결제를 추적하는 것은 등록 없이 무료입니다. 계정을 만들면 일별 이력과 추가 무료 크레딧을 이용할 수 있습니다.
UETR 번호란 무엇인가요?
UETR(고유 종단 간 거래 참조)은 모든 SWIFT GPI 결제에 할당된 36자리 UUID로, 전체 환거래 은행 체인을 통해 추적하는 데 사용됩니다.
SWIFT 송금은 얼마나 걸리나요?
대부분의 SWIFT GPI 결제는 24시간 이내에 완료됩니다. 국제 송금은 중개 은행과 통화에 따라 1-5 영업일이 소요될 수 있습니다.