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Ohmyfin responde: My SWIFT payment is stuck for 2 weeks — what should I do?

A Ohmyfin responde abaixo. O conteúdo está em inglês.

A SWIFT payment stuck for 2 weeks is almost always held at an intermediary bank for sanctions screening or missing beneficiary information. Track the UETR on Ohmyfin to see exactly which bank in the chain has the funds, then ask the sender to lodge an enquiry with that bank.

Cross-border SWIFT payments normally credit in 1-5 business days. A 2-week delay points to one of four causes: sanctions or compliance screening at an intermediary bank, missing or ambiguous beneficiary details (name, address, IBAN), an incorrect or unreachable correspondent BIC, or a recall request that hasn't been completed yet.

Step 1 — track the UETR on Ohmyfin. You will see exactly which bank in the chain currently holds the payment and which status code applies (ACSP, PDNG, RJCT, etc).

Step 2 — share the screenshot with the sender. Ask the sender to file an enquiry with their bank quoting the UETR and the bank that's holding it. The sender's bank can issue an MT199 enquiry to that bank for free.

Step 3 — if the holding bank responds with a sanctions / compliance request, the sender (and beneficiary) need to provide proof of source of funds, invoices or contracts. Without that, the payment can be returned automatically after 30 days.

Step 4 — if no response within 5 business days, the sender can request a recall (camt.056) and re-send the payment with corrected details.

My SWIFT payment is stuck for 2 weeks — what should I do?
A SWIFT payment stuck for 2 weeks is almost always held at an intermediary bank for sanctions screening or missing beneficiary information. Track the UETR on Ohmyfin to see exactly which bank in the chain has the funds, then ask the sender to lodge an enquiry with that bank.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.

Ohmyfin responde

O Ohmyfin é gratuito?
Sim, o rastreamento de pagamentos SWIFT por UETR é gratuito sem necessidade de registo. Com uma conta tem acesso ao histórico diário e mais créditos gratuitos.
O que é um número UETR?
O UETR (Referência de Transação Única de Ponta a Ponta) é um identificador UUID de 36 caracteres atribuído a cada pagamento SWIFT GPI para rastreio em toda a cadeia.
Quanto tempo demora uma transferência SWIFT?
A maioria dos pagamentos SWIFT GPI é concluída em 24 horas; transferências internacionais podem demorar 1 a 5 dias úteis conforme os bancos intermediários e a moeda.
→ Read full answer in English