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I'm the beneficiary and my SWIFT payment hasn't arrived — what do I do?
Ohmyfin 답변: I'm the beneficiary and my SWIFT payment hasn't arrived — what do I do?
Ohmyfin의 답변은 아래에 있습니다 (영어).
First, ask the sender for the 36-character UETR. Track it on Ohmyfin to see exactly where in the chain the payment is. If it's stuck at an intermediary, ask the sender to file an enquiry. If it shows ACSC/ACCC (credited) but you don't see it, ask your own bank to investigate by UETR — the credit may be sitting in a suspense account.
As the beneficiary you have less direct control than the sender, but you can still drive the investigation. Step 1: get the UETR from the sender — even by phone or screenshot is fine.
Step 2: paste it into the Ohmyfin tracker. You will see live status: in progress at a named correspondent bank, credited at your bank, rejected, or held for compliance.
Step 3: if status shows the payment was credited (ACSC / ACCC) but you don't see it in your account, your bank has received the funds but hasn't applied them yet — usually because of a missing IBAN match, a suspense account, or compliance review. Call your bank and quote the UETR — they can locate the credit immediately.
Step 4: if status shows the payment is stuck at an intermediary, send the screenshot to the sender and ask them to push their bank to file a free MT199 enquiry to the bank holding the funds.
Step 5: if rejected (RJCT), the funds are being returned to the sender — coordinate with the sender to resend with corrected details.
Get the UETR from the sender
Track on Ohmyfin to see exact location in the chain
If credited but missing — call your bank with the UETR
If stuck — sender should file a free MT199 enquiry
If rejected — coordinate with sender for return + resend
I'm the beneficiary and my SWIFT payment hasn't arrived — what do I do?
First, ask the sender for the 36-character UETR. Track it on Ohmyfin to see exactly where in the chain the payment is. If it's stuck at an intermediary, ask the sender to file an enquiry. If it shows ACSC/ACCC (credited) but you don't see it, ask your own bank to investigate by UETR — the credit may be sitting in a suspense account.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.
Ohmyfin 답변
Ohmyfin은 무료인가요?
네, UETR로 SWIFT 결제를 추적하는 것은 등록 없이 무료입니다. 계정을 만들면 일별 이력과 추가 무료 크레딧을 이용할 수 있습니다.
UETR 번호란 무엇인가요?
UETR(고유 종단 간 거래 참조)은 모든 SWIFT GPI 결제에 할당된 36자리 UUID로, 전체 환거래 은행 체인을 통해 추적하는 데 사용됩니다.
SWIFT 송금은 얼마나 걸리나요?
대부분의 SWIFT GPI 결제는 24시간 이내에 완료됩니다. 국제 송금은 중개 은행과 통화에 따라 1-5 영업일이 소요될 수 있습니다.