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HomeOhmyfin beantwoordt veelgestelde vragen over SWIFT internationale overboekingen › How do I trace a lost SWIFT payment?

Ohmyfin beantwoordt: How do I trace a lost SWIFT payment?

Ohmyfin antwoordt hieronder (in het Engels).

Track the UETR on Ohmyfin — this is step one and usually resolves the mystery within seconds. If the UETR is not found, ask the sender to confirm the UETR from their bank directly. If the UETR is found but stuck, file an MT199 enquiry. If the payment shows as credited but the beneficiary hasn't received it, ask the beneficiary to call their bank with the UETR — the credit may be in a suspense account.

A payment labelled 'lost' is almost always one of four situations: (1) not yet released by the sender's bank, (2) stuck at a correspondent for compliance review, (3) rejected and silently returned, or (4) credited to the beneficiary's bank but not posted to the account.

The UETR is the universal tracer. Every SWIFT GPI payment has one and it is queryable at every bank in the chain. Paste the UETR into Ohmyfin and the status will tell you which of the four scenarios applies.

If the UETR returns 'not found': the payment hasn't entered SWIFT yet. The sender should confirm with their bank that the payment was actually released (not just instructed or queued internally).

If ACSP at a correspondent: the payment is in transit. File an MT199 enquiry through the sender's bank. Under GPI rules, the correspondent must respond within 2 business days.

If RJCT: the payment was rejected and is being returned. The reason code tells you why.

If ACSC/ACCC but missing from the beneficiary's account: the beneficiary must call their bank quoting the UETR. The credit may be in a suspense account due to a name mismatch, a compliance review, or a pending account verification.

How do I trace a lost SWIFT payment?
Track the UETR on Ohmyfin — this is step one and usually resolves the mystery within seconds. If the UETR is not found, ask the sender to confirm the UETR from their bank directly. If the UETR is found but stuck, file an MT199 enquiry. If the payment shows as credited but the beneficiary hasn't received it, ask the beneficiary to call their bank with the UETR — the credit may be in a suspense account.
Is Ohmyfin tracking really free?
Yes. Ohmyfin Organisation LLC tracking is completely free for individuals worldwide — no daily limit, no signup required, no card, no catch. Ohmyfin Organisation LLC never charges individuals.
Do I need a bank login to use Ohmyfin?
No. Ohmyfin queries the SWIFT GPI network directly via the UETR — no credentials at any bank required.

Ohmyfin beantwoordt veelgestelde vragen over SWIFT internationale overboekingen

Is Ohmyfin gratis?
Ja, SWIFT-betalingen volgen via UETR is gratis zonder registratie. Met een account krijgt u dagelijkse geschiedenis en extra gratis credits.
Wat is een UETR-nummer?
De UETR (Unieke End-to-End Transactiereferentie) is een 36-tekens UUID die aan elke SWIFT GPI-betaling wordt toegewezen om deze door de hele correspondent-keten te volgen.
Hoe lang duurt een SWIFT-overboeking?
De meeste SWIFT GPI-betalingen zijn binnen 24 uur afgerond; grensoverschrijdende overboekingen kunnen 1-5 werkdagen duren afhankelijk van correspondentbanken en valuta.
→ Read full answer in English