Citizens Bank Transfer Tracker
Track any Citizens Bank transfer using the Wire Reference Number. If the provider does not expose a public tracker we give you the exact 4-step path to find your status in the app — never fake data. In-app path: citizensbank.com → Online Banking → Transfers → Wire History.
How to check your Citizens Bank transfer
Citizens Bank does not offer a public lookup by reference — a transfer's status is only visible to the signed-in sender inside Citizens Bank's own app. We can't fetch it for you, so here is exactly where to find it, plus the meaning of every status further down this page.
About Citizens Bank
Why Citizens Bank has no public tracker
Citizens Bank does not offer a public wire-tracking portal. International wire status is available inside Online Banking. The UETR on any outgoing SWIFT wire can be tracked here on Ohmyfin in real time.
Step-by-step: find your Citizens Bank transfer
- Sign in to Citizens Bank Online Banking at citizensbank.com.
- Go to "Transfers" → "Wire Transfers" → "Wire History".
- Find your transfer by date and amount; click it to open the details.
- Copy the UETR (36-character UUID) from the wire details screen.
- Paste the UETR into the tracker above on Ohmyfin for live SWIFT GPI status.
Typical Citizens Bank delivery times by corridor
| Corridor / payout method | Typical time |
|---|---|
| USD → EUR (Europe) | 1–2 business days |
| USD → GBP (UK) | 1–2 business days |
| USD → CAD (Canada) | Same day – 1 business day |
| USD → other SWIFT corridors | 2–5 business days |
Citizens Bank official support channels
What each status means
| Pending / Initiated | Wire has been submitted and is awaiting processing by Citizens Bank. |
| Processing / In Progress | Citizens Bank has released the wire into the SWIFT network; funds are in transit. |
| Completed / Settled | Funds have reached the beneficiary bank and been credited to the account. |
| On Hold / Review | Compliance or sanctions screening requires additional information from the sender. |
| Cancelled / Returned | Wire was cancelled before release, or returned by the receiving bank. |
Frequently asked questions
How do I find my Citizens Bank wire UETR?
Sign in to Citizens Bank Online Banking → Transfers → Wire History → click the wire. The UETR (a 36-character UUID like xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) appears in the wire details. Paste it into Ohmyfin above.
Can I track a Citizens Bank wire without signing in?
Yes — if you have the UETR from your wire confirmation, paste it into Ohmyfin above for live SWIFT GPI status. No Citizens Bank login needed.
How long does a Citizens Bank international wire take?
Typically 1–3 business days for most corridors. Same-day arrival is possible for USD to CAD. Cut-off time for same-day processing is usually 4:00 PM ET.
What is Citizens Bank's SWIFT code (BIC)?
Citizens Bank's SWIFT/BIC code is CTZIUS33. For specific account types or branches, a suffix may be added — confirm with Citizens Bank before sending.
My Citizens Bank wire is delayed — what should I do?
First paste the UETR into Ohmyfin to see the live SWIFT status. If it shows "in transit" past 3 business days, call Citizens Bank Wire Operations at 1-800-922-9999 with your wire reference number.
Is Ohmyfin affiliated with Citizens Bank?
No. Ohmyfin Organisation is an independent SWIFT payment tracker. We query the public SWIFT GPI network and are not affiliated with Citizens Financial Group or any bank.