Can I track a Xoom transfer without signing in?

No. Xoom is owned by PayPal and requires PayPal/Xoom sign-in (with SCA / 2FA in EU & UK) to see any transfer status. The receiver can use the receipt link in the confirmation email — that token-signed link shows status without a sign-in but is unique to the receiver.

What do Xoom statuses mean?

"We received your payment" = PayPal has confirmed the sender's funding source. "Sending your money" = Xoom is routing the funds to the payout partner. "Ready for pickup" = receiver can collect cash at the agent. "Delivered" / "Received" = the funds reached the receiver's bank, wallet, or were collected as cash. "Action needed" = sender must respond to PayPal / Xoom for compliance.

My Xoom transfer is delayed — what now?

Sign in to xoom.com with the sender's PayPal account, open the transfer, and check the timeline plus any yellow "Action needed" banner. If the banner asks for a document, upload it inside the same screen. Otherwise call Xoom support 1-877-815-1531 (US) or use chat in the PayPal message centre.

Is my Xoom transfer covered by PayPal Purchase Protection?

No. PayPal Purchase Protection applies to goods/services purchases — international Xoom transfers are person-to-person transfers and are NOT covered. Once the receiver collects, the transfer cannot be reversed by Xoom or PayPal. Only send to people you know.

Why does PayPal own Xoom?

PayPal acquired Xoom in November 2015 for USD 890 million to add a true international remittance product to its core P2P payments platform. Xoom keeps its brand for the international transfer market while PayPal handles identity, KYC, funding and settlement under the hood.

Is Xoom available in every country?

Xoom can send FROM the US, Canada and most of Europe + UK + Australia. It can send TO ~160 countries (the latest list is at xoom.com/where-we-send). Notable absences as of 2026: most of Sub-Saharan Africa beyond Nigeria/Kenya/Ghana/South Africa, Russia (blocked under sanctions), Iran, North Korea, Sudan.

Xoom payment tracker Xoom

KOSTENLOS — Einführungszeit

Xoom Überweisungs-Tracker

Verfolgen Sie jede Xoom-Überweisung mit der Xoom Confirmation Number. Bietet der Anbieter keinen öffentlichen Tracker, zeigen wir Ihnen den exakten 4-Schritte-Pfad in der App — niemals erfundene Daten. Pfad in der App: xoom.com → mit PayPal anmelden → Transaction history.

NEW Ohmyfin Organisation has expanded coverage

Beyond SWIFT wire tracking on ohmyfin.org, we now offer dedicated status pages and (where the brand allows it) live lookup for every major international money-transfer service. Track yours directly:

Cash & agent networks (live lookup)

Western Union MoneyGram Ria

Digital remittance (status guide)

Remitly Xoom WorldRemit Wise TransferWise Instarem OFX

Banks & wallets (status guide)

Revolut PayPal Payoneer Skrill NETELLER

US peer-to-peer (status guide)

Zelle Venmo Cash App

SWIFT wires (live, free)

Track by UETR All brand trackers

About Xoom

OwnerXoom Corporation, a wholly-owned subsidiary of PayPal Holdings, Inc. (NASDAQ: PYPL) since November 2015
Founded2001 in San Francisco; acquired by PayPal in 2015 for USD 890 million
HeadquartersSan Francisco, California, USA
NetworkDigital-first — payouts to bank accounts in 100+ countries, cash pickup at 80,000+ locations (mostly via partnerships with Banco Azteca, BDO, Cebuana Lhuillier, M Lhuillier, Bayad Center, BPI, etc.), mobile wallet top-up in 25+ countries, and home delivery in Vietnam, Guyana, Dominican Republic, El Salvador, Guatemala, Honduras and Nicaragua.
LicencesXoom Corporation is licensed as a Money Transmitter in every US state where required (NMLS ID 910457). In the EU, Xoom is offered through PayPal (Europe) S.à r.l. et Cie, S.C.A., authorised by the CSSF (Luxembourg). In the UK, through PayPal UK Ltd, authorised by the FCA (FRN 994790). Xoom is a registered MSB with FinCEN.

Why Xoom has no public tracker

Because PayPal owns Xoom and both share a single identity / KYC backbone, every Xoom transfer is treated as a PayPal transaction from a regulatory standpoint — which means transfer status sits behind PayPal's Strong Customer Authentication (SCA, PSD2-mandated in the EU/UK). There is no public lookup endpoint and never will be, by design. The receiver does get a unique tracking link emailed to them, which works without a PayPal/Xoom login.

Step-by-step: find your Xoom transfer

Go to xoom.com (or open the PayPal app → Send → Send internationally — the flow re-uses your existing PayPal credentials).
Sign in with the email + password the sender used to create the Xoom transfer. If 2-factor is enabled (mandatory in EU/UK since SCA went live), approve the prompt in your PayPal authenticator app or via SMS code.
Tap "Transaction History" (top right on web, bottom nav on app). The most recent transfer is at the top with a colour-coded status pill.
Tap the transfer to open the detail page. The timeline shows: "We received your payment" → "Sending your money" → "Delivered". If Xoom needs anything, the page will show a yellow "Action needed" banner with a button to resolve it.

Common reasons a Xoom transfer is delayed

PayPal source-funding hold — sender funded with a brand-new bank account that PayPal has not yet verified, or used a credit card the issuer is challenging

Fix: Sender opens PayPal → Wallet → check the funding source for a yellow warning. Either confirm the small deposits PayPal sent to the bank, switch funding source, or wait 24–48 hours for PayPal to clear the verification.

Recipient bank rejected the deposit (wrong account number, IFSC / SWIFT code, account-holder name mismatch, dormant account, account does not accept inbound foreign currency)

Fix: Xoom will email the sender within 24 hours. Sender corrects the details in xoom.com → Transaction History → Edit, or cancels for a full refund (typically credited within 3–5 business days).

Cash pickup partner branch closed at the time receiver arrives (covid-era reduced hours still common in LatAm, Caribbean and West Africa)

Fix: Receiver tries any other partner branch in the same network — the tracking page lists every active branch with current hours.

OFAC / sanctions screening — typically triggered for transfers to Cuba (Xoom-supported), Venezuela, Lebanon, Russia (blocked), or where the receiver name partially matches a screening list

Fix: Xoom will contact the sender for additional information (receiver ID, sender's relation, purpose). Most cases clear within 24 hours; pure name-collision blocks usually clear in under 4 hours.

Destination country bank holiday or weekend cutoff (LatAm and SE Asia bank-deposit transfers settle on the next local business day)

Fix: For urgent transfers switch to cash pickup or mobile wallet — both settle in minutes, 24/7/365 in most corridors.

Typical Xoom delivery times by corridor

Corridor / payout method	Typical time
Cash pickup — US → Mexico, Philippines, India, Vietnam, Guatemala	Minutes (95% within 30 minutes during partner business hours)
Mobile reload — US → Mexico (Telcel, Movistar), Philippines (Globe, Smart)	Within 1 minute
Bank deposit — US → 100+ countries	1 business day; up to 3 for tier-3 corridors (Africa, Caribbean, parts of Central Asia)
Bill pay (electricity, water, phone, credit card) — Mexico, Philippines, Colombia	Same day if received during partner business hours
High-risk corridor first transfer (Cuba, Lebanon, Venezuela) — funded by US bank ACH	24–48 hours pending compliance review; subsequent transfers minutes-to-hours

Fees & FX

Xoom fees vary by corridor, amount and funding source. Bank-deposit transfers up to ~USD 1,000 funded from a PayPal balance or US bank account are free in many premium corridors (US→IN, US→PH, US→MX). Credit/debit card funding adds USD 3.99–9.99 per transfer plus a 1.5%–3% card surcharge. The FX margin is typically 0.5%–3.5% above mid-market, wider than Wise but tighter than legacy bank wires. Xoom shows the exact fee + FX rate before you confirm and locks the rate for the duration of the transfer.

Does Xoom use SWIFT?

Xoom does NOT use SWIFT for the customer-facing leg — funds move through PayPal's own correspondent network (PayPal pre-funds local accounts in destination countries and credits the receiver from that pool). PayPal aggregates and settles the resulting positions with its banking partners over normal commercial channels, but no individual transfer carries a UETR. Xoom's "transaction confirmation number" is internal to PayPal and cannot be looked up on the SWIFT GPI network.

Xoom official support channels

US toll-free (Xoom)

1-877-815-1531

Mon–Fri 05:00–22:00, Sat–Sun 06:00–22:00 PT

International

+1-415-395-4925

24/7

+44 800 358 7448

24/7

Help Center

help.xoom.com

PayPal message centre

paypal.com/messagecenter (use PayPal sign-in)

X / Twitter support

@AskPayPal

Xoom scam warning

Watch out: Xoom-specific scams in 2026: (1) Fake PayPal "alerts" by SMS or email asking you to verify your account or release a held transfer via a phishing link. PayPal never asks for your password by email. (2) Romance scams asking for Xoom transfers to a "spouse abroad". (3) Job offers requiring you to receive funds then forward them via Xoom. If a transfer feels wrong, cancel it inside xoom.com — refunds are guaranteed up to the point the receiver collects.

Was jeder Status bedeutet

Autorisiert / Mittel erhalten	Anbieter hat die Zahlung des Absenders bestätigt und die Überweisung eingereiht.
In Bearbeitung / Unterwegs	Anbieter verarbeitet oder leitet die Mittel an den Empfänger weiter.
Bereit zur Abholung	Bargeldüberweisungen warten beim Agenten auf Abholung durch den Empfänger.
Zugestellt / Erhalten / Abgeschlossen	Empfänger hat die Mittel auf Konto, Wallet oder als Bargeld in der Hand.
Aktion erforderlich / Zurückgehalten	Absender muss handeln — meist Ausweis-Upload, Frage zur Mittelherkunft oder Ausfall des Auszahlungspartners.

Häufig gestellte Fragen

Kann ich eine Xoom-Überweisung ohne Anmeldung verfolgen?

Nein. Xoom gehört zu PayPal und verlangt eine PayPal/Xoom-Anmeldung, um den Status zu sehen. Der Empfänger kann den Beleg-Link in der Bestätigungs-E-Mail nutzen — er zeigt den Status ohne Anmeldung.

Was bedeuten die Xoom-Status?

"In progress" = Xoom verarbeitet oder bewegt die Mittel. "Ready for pickup" = der Empfänger kann Bargeld beim Agenten abholen. "Received" = die Mittel sind beim Empfänger eingegangen oder wurden bar abgeholt.

Meine Xoom-Überweisung verzögert sich — was nun?

Mit dem PayPal-Konto des Absenders auf xoom.com anmelden, Überweisung öffnen und Zeitleiste prüfen. Häufige Verzögerungen: Mittelherkunfts-Verifizierung, Sanktions-Screening, Partner-Ausfall. Xoom-Support: 1-877-815-1531 (USA).

Ist die Xoom-Verfolgung hier kostenlos?

Ja — diese Status-Anleitung ist kostenlos und unbegrenzt. Der tatsächliche Status stammt immer aus Ihrer PayPal/Xoom-Anmeldung.

SWIFT/MT103/UETR-Zahlung verfolgen? Kostenlosen SWIFT GPI-Tracker verwenden