Ria calls its tracking reference the PIN or Order Number. It is an alphanumeric code (typically 8–16 characters) printed on the receipt and emailed to the sender. The PIN is what the receiver presents at any Ria agent counter together with photo ID to collect cash, and what we feed Ria's public tracker.

Is Ria PIN tracking free?

Yes. During the introductory period every visitor gets 20 free Ria PIN lookups per day. Signed-in OhMyFin users get 50 per day.

Does the receiver need this tool?

No — to actually collect cash, the receiver presents the PIN and photo ID at any Ria agent. This tool only shows status. The receiver also gets an SMS from Ria when the transfer is ready, so the tracker is mostly useful for senders worried about a delay.

Why might my Ria PIN show "not found"?

Either the PIN was mistyped, the transfer was just created and Ria has not propagated it yet (allow 5–10 minutes), the receiver already collected and the transfer was purged from the active tracker (Ria drops completed transfers from the public tracker after ~30 days), or Ria served us a captcha. If the tracker on riamoneytransfer.com also returns nothing, contact Ria support.

Does Ria send money to my bank account in any country?

Bank deposit is available in 175+ countries. The full corridor list is at riamoneytransfer.com/en-us/where-we-send-money — type your destination country to see whether bank deposit, cash pickup, mobile wallet, and/or home delivery are available.

How does Ria compare to Western Union and MoneyGram?

Ria is typically 10–30% cheaper than Western Union and MoneyGram on the same corridor because its operating costs are lower (most agents are convenience stores rather than dedicated branches). Speed is comparable for cash pickup. Western Union still has the larger agent network (550,000+ vs 600,000+ for Ria including its own Xpress Money brand), so Ria wins on price and matches on reach.

Ria Money Transfer payment tracker Ria Money Transfer

GRATUIT — période d'introduction

Suivi des transferts Ria Money Transfer

Suivez n'importe quel transfert Ria Money Transfer grâce au PIN / Order Number. Si le prestataire n'expose pas de suivi public, nous vous indiquons le chemin précis en 4 étapes dans l'application — jamais de fausses données. Chemin dans l'app : riamoneytransfer.com/en-us/tracker/ → saisissez le PIN + nom de famille de l'expéditeur.

NEW Ohmyfin Organisation has expanded coverage

Beyond SWIFT wire tracking on ohmyfin.org, we now offer dedicated status pages and (where the brand allows it) live lookup for every major international money-transfer service. Track yours directly:

Cash & agent networks (live lookup)

Western Union MoneyGram Ria

Digital remittance (status guide)

Remitly Xoom WorldRemit Wise TransferWise Instarem OFX

Banks & wallets (status guide)

Revolut PayPal Payoneer Skrill NETELLER

US peer-to-peer (status guide)

Zelle Venmo Cash App

SWIFT wires (live, free)

Track by UETR All brand trackers

About Ria Money Transfer

OwnerRia Financial Services, a subsidiary of Euronet Worldwide (NASDAQ: EEFT)
Founded1987 in New York; acquired by Euronet in 2007
HeadquartersBuena Park, California, USA
NetworkAround 600,000 agent locations across 195 countries and territories (including Xpress Money and other group brands) — one of the largest money-transfer agent networks in the world, on a comparable scale to Western Union.
LicencesLicensed as a Money Services Business in the US (FinCEN reg #31000020693069), authorised by the Financial Conduct Authority in the UK (FRN 530710), and registered with the Bank of Spain, AUSTRAC (Australia), FINTRAC (Canada) and the Central Bank of Ireland.

Step-by-step: find your Ria Money Transfer transfer

Open riamoneytransfer.com/en-us/tracker (or riamoneytransfer.com → "Track a transfer" in the top bar).
Enter the PIN / Order Number exactly as printed on the receipt — typically 8 to 16 letters and digits, case-insensitive.
Enter the sender's last name exactly as it appears on the receipt (Ria validates this to prevent scraping).
If the result page says "We cannot find this transfer", wait 5–10 minutes (new transfers propagate slowly) and retry. If still nothing, ask the sender to forward the Ria confirmation email so you can verify the PIN.

Common reasons a Ria Money Transfer transfer is delayed

Compliance / sanctions review (especially for amounts above the per-corridor reporting threshold — usually USD 3,000)

Fix: Sender should reply to the Ria compliance email with the requested ID + source-of-funds document. Review usually clears within 1 business day.

Payout-agent cash shortage in receiver's city (common in Cuba, Venezuela, Lebanon, parts of Sub-Saharan Africa)

Fix: Receiver tries a different Ria agent — riamoneytransfer.com/locator lists every agent with live status.

Bank-deposit transfer rejected by receiver bank (wrong account number, dormant account, name mismatch)

Fix: Ria automatically holds the funds for 30 days for sender to amend the payout details from their Ria account. After 30 days the transfer is auto-refunded.

Destination country bank holiday (Ria moves cash same-day in most corridors but bank-deposit transfers wait for the next clearing window)

Fix: Check the destination country's 2026 banking calendar. If urgent, switch to cash pickup in the Ria account before the next clearing window.

Typical Ria Money Transfer delivery times by corridor

Corridor / payout method	Typical time
Cash pickup — US ↔ Mexico, Philippines, India, Pakistan, Vietnam	Minutes (under 1 hour 95% of the time)
Cash pickup — Europe ↔ Africa, Middle East, Latin America	15 minutes to a few hours
Bank deposit — anywhere in the SEPA zone	1–2 hours (instant SEPA where supported)
Bank deposit — US to LatAm, Asia, Africa	1 business day; up to 3 for tier-3 corridors
Mobile wallet — Africa (M-Pesa, MTN, Airtel, Orange Money)	Minutes
Home delivery (cash) — Mexico, Vietnam, Dominican Republic	Same day or next business day

Fees & FX

Ria publishes its full fee schedule per-corridor at riamoneytransfer.com/en-us/fees. Cash pickup transfers from a Ria branch typically cost USD 0–8 in fixed fees on top of the FX margin. Online transfers funded by bank account are usually cheaper than card-funded transfers. The FX margin is typically 0.5%–2.5% off the mid-market rate depending on the corridor — competitive against banks but wider than Wise or Revolut for major currency pairs.

Does Ria Money Transfer use SWIFT?

Ria does NOT use SWIFT for the actual payout — Ria moves value through its own pre-funded agent network and partner banks. SWIFT only comes into play when a customer chooses a bank-deposit option in a country where Ria does not have a direct partner bank; in that minority of cases the leg from Ria to the receiver bank may carry a UETR you can track on the OhMyFin homepage.

Ria Money Transfer official support channels

US toll-free

1-877-443-1399

24/7

+44 20 7740 3920

Mon–Sun 06:00–23:00 GMT

Spain

+34 900 802 049

Mon–Sun 08:00–24:00 CET

Help Center

riamoneytransfer.com/en-us/help-center

In-app live chat (Ria Money Transfer app)

iOS / Android — Settings → Help

24/7

Ria Money Transfer scam warning

Watch out: If anyone you have not met in person asks you to send money via Ria — especially for taxes, a "release fee", customs clearance, romance, a job offer, or an inheritance — it is almost certainly a scam. Ria, OhMyFin and every legitimate authority will never ask you to pay fees via money transfer to release a larger payment.

Ce que signifie chaque statut

En transit	Les fonds ont quitté l'expéditeur et sont en cours de traitement par le prestataire.
Prêt à retirer	Transferts en espèces en attente du bénéficiaire au comptoir de l'agent.
Payé / Reçu	Le bénéficiaire a retiré l'argent ou les fonds sont arrivés sur sa banque/son portefeuille.
En attente	Vérification conformité, sanctions ou fraude — l'expéditeur peut devoir fournir des informations supplémentaires.
Annulé / remboursé	Transfert annulé par l'expéditeur ou le prestataire ; fonds restitués.

Questions fréquentes

Qu'est-ce qu'un PIN Ria ?

Ria appelle sa référence de suivi PIN ou Order Number. C'est un code alphanumérique (généralement 8–16 caractères) imprimé sur le reçu et envoyé par e-mail à l'expéditeur.

Le suivi PIN Ria est-il gratuit ?

Oui. Pendant la période de lancement, chaque visiteur dispose de 20 consultations gratuites de PIN Ria par jour. Les utilisateurs connectés à OhMyFin en ont 50 par jour.

Le bénéficiaire a-t-il besoin de cet outil ?

Non — pour retirer l'argent, le bénéficiaire présente le PIN et une pièce d'identité avec photo chez n'importe quel agent Ria. Cet outil n'affiche que le statut.

Pourquoi mon PIN Ria affiche-t-il "non trouvé" ?

Le PIN a peut-être été mal saisi, le transfert vient d'être créé et Ria ne l'a pas encore propagé (attendez 5–10 minutes), ou le bénéficiaire a déjà retiré et le transfert a été purgé du tracker actif.

Besoin de suivre un paiement SWIFT/MT103/UETR ? Utiliser le suivi SWIFT GPI gratuit