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Remitly payment tracker Remitly
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Remitly Transfer Tracker — Status Guide

Remitly does not publish a public transfer tracker. Status is only visible to the signed-in sender. Below we explain every status word Remitly uses, give you the exact 4-step path to find your transfer, and tell you what to do if it is delayed.

The Remitly transaction ID is in the confirmation email subject line and at the top of the receipt PDF.

About Remitly

Why Remitly has no public tracker

Remitly is a regulated Money Service Business — by US Bank Secrecy Act and EU AMLD5 rules, transfer status is treated as KYC-protected customer data. Remitly therefore binds every status query to the sender's authenticated session and never exposes a lookup-by-reference endpoint, even with the sender's name and date of birth. The closest thing to a public tracker is the personalised tracking link that Remitly emails the receiver (token-signed, one-recipient) — that link does NOT require a Remitly login but it is unique per transfer and cannot be reverse-engineered from the transaction ID.

Step-by-step: find your Remitly transfer

  1. Open remitly.com (or launch the Remitly app on iOS / Android) and sign in with the email and password the sender used.
  2. Tap "Transactions" in the bottom nav (or "Activity" on the web). The most recent transfer is at the top.
  3. Tap the transfer to expand it. The timeline shows every state Remitly knows: Funds received → In transit → Delivered. If there is an "Action needed" banner at the top, follow it — that is by far the most common reason a Remitly transfer is delayed.
  4. If the receiver cannot find the funds even though the timeline says Delivered, tap "Help with this transfer" → "Where are the funds?" — Remitly will open a chat with a specialist who can ping the payout partner directly.

Common reasons a Remitly transfer is delayed

ID verification needed (selfie + government ID) — triggered automatically on the first transfer above USD 1,000 or any transfer to a higher-risk corridor (Pakistan, Nigeria, Venezuela, Lebanon)
Fix: Sender opens the Remitly app → tap the red banner → upload a clear photo of passport / driving licence + a selfie. Auto-review usually clears within 15 minutes; manual review up to 24 hours.
Source-of-funds question (large transfer or unusual pattern)
Fix: Sender replies in the in-app chat with a short explanation (paycheck, savings, gift) and uploads the matching bank statement. Most cases clear within 2–4 hours.
Express transfer downgraded to Economy because the sender funded by ACH (Economy is mandatory for ACH because Remitly waits for the ACH credit to settle, typically 3 business days)
Fix: For future urgent transfers, fund by debit card or credit card to keep Express speed. Current transfer will deliver on the Economy timeline.
Receiver bank account name does not match payee details
Fix: Remitly will email the sender to correct the account number or name. After 3 failed attempts the transfer is auto-cancelled and refunded to the sender within 3–5 business days.
Payout-partner outage (M-Pesa system maintenance, GCash KYC re-verification campaigns, Nigerian commercial bank holidays)
Fix: Nothing the sender can do — Remitly will hold the funds and release once the partner is back. Track the outage on the partner's official status page.

Typical Remitly delivery times by corridor

Corridor / payout methodTypical time
Express — US → Mexico, Philippines, India, Colombia, PeruMinutes (under 5 min for ~80% of Express transfers)
Express — US → Vietnam, Ecuador, El Salvador, Guatemala, Honduras15 minutes to 1 hour
Express — UK → India, Pakistan, Bangladesh, Nigeria, Kenya, GhanaMinutes for mobile wallet; up to 2 hours for cash pickup
Economy — any corridor, ACH-funded from US bank account3–5 business days (waiting for ACH settlement)
Bank deposit — Eurozone destinationsSame business day if sent before 14:00 local EU time
High-risk corridor (Pakistan, Nigeria, Venezuela, Lebanon) — first transferUp to 24 hours pending KYC; subsequent transfers minutes-to-hours

Fees & FX

Remitly publishes the exact fee + FX rate before you confirm — there is no hidden margin. Express transfers cost USD 2.99–4.99 in fees on top of a 0.5%–1.5% FX margin. Economy transfers are free in most corridors above a corridor-specific threshold (typically USD 1,000) and the FX margin drops to 0.3%–0.8%. First-time senders get a promotional zero-fee + better-than-mid-market rate on their first transfer (usually limited to USD 500). Card-funded transfers add a 1.5%–3% card surcharge depending on issuer.

Does Remitly use SWIFT?

Remitly does NOT touch the SWIFT network for payouts. Money moves through Remitly's pre-funded partner accounts — when you send USD from the US to Mexico, Remitly debits the sender's US bank/card via local ACH or card rails, then a Remitly Mexico subsidiary credits the receiver's account from a pre-funded peso pool. The net inter-Remitly settlement happens once or twice a day over correspondent banks, but the customer transfer itself never carries a UETR. The only exception is Remitly Business wires above USD 50,000 for some corridors, which can route over SWIFT — in that case you can track the SWIFT leg by UETR on the OhMyFin homepage.

Remitly official support channels

US toll-free
1-888-736-4859
24/7
UK
+44 808 234 9881
24/7
Canada
+1-844-736-4859
24/7
Australia
+61 1800 769 105
24/7
In-app chat (fastest channel)
Remitly app → Help → Chat with us
24/7
Help Center

Remitly scam warning

Watch out: Common Remitly scams in 2026: (1) Romance scams asking you to wire funds to an "investment broker" abroad — Remitly is for sending money to people you actually know. (2) Fake job offers asking you to forward funds. (3) "Tech support" callers who tell you to send money to "verify" your computer is secure. If any of this sounds familiar, do NOT send the transfer and report it via Remitly app → Help → "I think I am being scammed".

What each status means

Authorised / Funds receivedProvider has confirmed the sender's payment and queued the transfer.
In progress / In transitProvider is processing or routing the funds to the receiver.
Ready for pickupCash transfers waiting at the agent for the receiver to collect.
Delivered / Received / CompletedReceiver has the funds in their account, wallet or cash in hand.
Action needed / HeldSender must take action — usually ID upload, source-of-funds question or payout-partner outage.

Frequently asked questions

Can I track a Remitly transfer without signing in?

No. Remitly does not have a public tracker. Status is only visible to the signed-in sender on remitly.com or in the Remitly app. The receiver can use the link in the sender's confirmation email — that token-signed link shows live status without a Remitly sign-in, but it is unique per transfer and cannot be regenerated from the transaction ID.

What do Remitly statuses mean?

"Funds received" = Remitly has confirmed the sender's payment. "In transit" = Remitly has dispatched the payout to the receiver's bank/wallet/cash partner. "Delivered" = the receiver has the funds. "Action needed" = sender must respond to a KYC, ID or source-of-funds request before the transfer can proceed.

My Remitly transfer is stuck — what now?

Sign in as the sender, open the transfer, and look for the "Action needed" banner — Remitly almost always shows you what is missing (ID upload, source-of-funds question, payout-partner outage). If nothing is shown, in-app chat is the fastest channel (24/7, average wait under 2 minutes for premium corridors).

Does OhMyFin have access to my Remitly account?

No. We have no API access to Remitly. This page is purely a status guide — we never ask for your Remitly password and OhMyFin does not store any Remitly data on your behalf.

Express vs Economy — what is the difference?

Express is funded by debit card, credit card or Apple Pay / Google Pay — Remitly takes the FX risk and pays out within minutes. Economy is funded by ACH bank transfer (US) or open banking (UK/EU) — Remitly waits for settlement before paying out, so it takes 3–5 business days but the fee is usually zero.

Is Remitly cheaper than Wise or Western Union?

For amounts under ~USD 1,000 to popular corridors (US→MX, US→PH, US→IN) Remitly Economy is usually the cheapest option, beating both Wise and Western Union. For larger amounts (>USD 5,000) Wise is typically cheaper because its FX margin compresses; for cash pickup in tier-3 corridors Western Union and MoneyGram still have wider reach.

Need to track a SWIFT/MT103/UETR payment? Use the free SWIFT GPI tracker