MT195 — Queries (Customer Payments)

Last reviewed: · Curated by Ohmyfin Organisation editorial.

MT195 is the formal SWIFT message type used by banks to send investigations and queries about customer payments. Carries a structured query along with references to the original MT103.

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Details

MT195 is the formal SWIFT message type used by banks to send investigations and queries about customer payments. Carries a structured query along with references to the original MT103.

Who uses it: Banks investigating customer payment issues for their customers.

When it is sent: When a customer asks "where is my money" and the bank needs to formally query the next bank in the chain.

If you have received an MT103 or pacs.008 confirming a payment connected to a MT195 flow, you do not need bank login or SWIFT credentials to verify it. Paste the UETR (32-character UUID with 4 dashes) into the Ohmyfin tracker and you will see the latest available SWIFT payment status — accepted, rejected, pending, or credited — in seconds.

Key facts

Frequently asked questions

What is a MT195?

MT195 is the formal SWIFT message type used by banks to send investigations and queries about customer payments. Carries a structured query along with references to the original MT103.

Who uses MT195?

Banks investigating customer payment issues for their customers.

Will I see a MT195 as a customer?

Usually no — these are bank-to-bank messages. Your bank will give you the resulting status as a plain-English update.

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